Punch Walk Pro Support

Punch walk and punch list app for construction and property management teams.

Frequently asked questions

How do I get a login?

Logins are set up for your team by your company. Construction and Property Management teams each have their own login. Ask the person who manages Punch Walk Pro at your company, or email us and we'll help you find the right person.

How do I request that my data is deleted?

Email punchwalkpro.support@icloud.com and tell us which login the request is for. We delete the login and all walks, photos and settings stored under it within 30 days. Full details are in the Deleting your data section of our privacy policy.

What if syncing isn't working?

• Your work is always saved on your phone first, so nothing is lost while you're offline.
• If you see "Not synced. Will retry.", check that the phone has internet. The app tries again on its own every 30 seconds and whenever you reopen it.
• Make sure every phone is signed in with the same team login. Construction and Property Management logins each see only their own walks.
• Photos can take a little longer than walk details to appear on other phones, especially on a weak connection.
• If it still isn't working after a few minutes on a good connection, email us.

Privacy

Read our privacy policy to see what information the app collects and how it's used.